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Podcast Episode 254: NCFE- with Helen Ketteringham

6 days ago

3,822 views

4 min read

This Episode: `NCFE- with Helen Ketteringham`

Lucinda is joined by Helen Ketteringham, the Chief People Officer at NCFE, an education charity based in the North East of England. Helen shares her journey in HR, detailing her 20 years of experience across various sectors, including retail and financial services, before stepping into her current role. She discusses the importance of navigating uncertainty in leadership, the value of a coaching culture, and the significance of continuous learning.

Key Takeaways

A commitment to lifelong learning is essential for personal and professional growth. Adopting a learning mindset helps navigate the complexities and uncertainties of the workplace.
Establishing a coaching culture within an organisation is crucial. It not only empowers leaders to support their teams effectively but also fosters a collaborative environment where individuals can develop their skills and self-awareness.
Comfort with ambiguity and uncertainty is a vital skill for leaders, especially in HR roles. Embracing change and viewing it as an opportunity can lead to innovative solutions and better organisational outcomes.
Building strong networks both internally and externally enhances the ability to address challenges and leverage diverse expertise. Collaboration is key to achieving strategic goals and fostering a supportive workplace culture.

Best Moments

“What I was looking for was a real sort of sense of purpose and meaning… it was definitely meaning I was looking for and it’s definitely delivered on that.”

“I think the biggest difference for me… is around navigating uncertainty… we need to understand that ourselves.”

“If you’re somebody who really likes certainty, you feel like you need to have all the answers… but in actual fact, no one has all the answers.”

“It’s about linking through those approaches to business outcomes further down the line… storytelling is really helpful.”

Valuable Resources

Find out more about Actus solutions:

Actus solutions

The HR Uprising Podcast | Apple | Spotify | Stitcher

www.hruprising.com
The HR Uprising LinkedIn Group
HR Uprising Mastermind – https://hruprising.com/mastermind/
New Info-book: Rethinking Performance Appraisals

Additional free HR Resources

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About The Guest, Helen Ketteringham

Helen Ketteringham is the Chief People Officer at NCFE, spearheading the organisation’s people strategy and cultivating a culture focused on growth and learning. Her professional background spans retail, financial services, local government, and education, enriching her role with diverse perspectives. Helen is a Chartered Fellow of the CIPD and an active member of the Association for Coaching.

Beyond her professional duties, Helen volunteers as a Steps Ahead Mentor and assists local schools with career strategy development. She is passionate about psychology and champions coaching as a key enabler of personal and career development. At NCFE, she is motivated by the organisation’s longstanding impact on education and its commitment to shaping transformative careers for learners of all ages.

Connect with Helen…

Her LinkedIn- https://www.linkedin.com/in/helen-ketteringham/

About The Host

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles. Lucinda, for over 10 years as CEO of Actus Software has worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. Certainly, it was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

How To Be A Change Superhero – by Lucinda Carney