This Episode: How To Make Change Stick

Lucinda talks about why it is that users find themselves unable to engage with systems in the long term following change, how to motivate them to want to embrace new ways of working and the processes, roles, and responsibilities you need to embed any kind of new system in the workplace.

Key Takeaways

  • Buy-in is key. Resistance can sometimes arise when people aren’t involved in the formation of the idea itself, which is why we should consider involving people from the outset.
  • Change is only ever truly embraced when people do not feel as though change is being done to them, rather than for them.
  • When people resist change, it’s purely because they are not motivated enough to change. This might be the case due to their lack of understanding of the bigger picture.
  • Many organisations roll out the technical vision and implement a system, then communicate the change in the expectation that it will take effect. What’s required is persistence and the empowering of others.

Best Moments from ‘How to make change stick

‘People don’t resist change, they resist being changed’

‘The Three Cs are: Communication, Clarity, Consequence and Consistency’

‘People are busy – how do we actually get them to do these things?’

‘Always start with why’

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About The Host

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles. Lucinda also has a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. Certainly, it was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

How To Be A Change Superhero – by Lucinda Carney

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