Surveys can only give us the briefest of glimpses into the current thinking of an employee. The results can depend on how they feel at that moment in time, rather than a true reflection of their entire experience.

This Episode: Engagement Surveys Masterclass with Rhiannon Stafford

Please note that this episode was recorded prior to the Coronavirus quarantine

In this HR Uprising Masterclass, Rhiannon Stafford from Blue Grape Talent joins Lucinda to deliver an invaluable masterclass on the subject of engagement surveys.

When answering “What’s wrong with Engagement Surveys?” They explore questions like “Is employee engagement the same as an employee survey?” and “How do we measure employee experience?”

Rhiannon is a specialist in People Development through culture improvement and improving human relationships using fresh ideas.

With people at the heart of her mission, Rhiannon is certainly well-placed to give advice on the best ways for any organisation to engage proactively with their workforce, and by the end of this week’s podcast episode, there’s every chance that your thinking around the subject will be revolutionised.


Valuable Resources

Key Takeaways

  • Being engaged is the output, it is the expression of our experience. The experience is the sum total of all thoughts and interactions with the employer.
  • Surveys can only give us the briefest of glimpses into the current thinking of an employee. Certainly, the results can depend on how they feel at that moment in time and does not necessarily encapsulate their entire experience.
  • Small transactional changes can never truly address the issues surrounding employee engagement. Therefore, they are only ever short-term fixes.
  • Successful surveying is based around the individual, so it can never be one-size-fits-all. We must ensure, as HR professionals, that we never become overwhelmed by the survey itself, to focus on the individual.
  • Instead of spending budgets on employee surveys, are there any other areas, such as management development, that could benefit employees even more?

Best Moments

  • “Engagement and experience are really at the heart of what we believe in”
  • “Let’s pull back the layers of engagement”
  • A big part of engagement is motivation”
  • “Engagement comes in shades. It’s never good or bad, or black and white”

About The Guest

Rhiannon Stafford is an Organisational Development Consultant running her own business Blue Grape Talent. Certainly, she helps organisations improve their business performance by developing their leadership, engagement, and talent. By looking at things differently, she likes to find new and innovative ways of doing things and therefore getting the most out of people.

About The Host

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“When we look up we rise up”

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