After conducting extensive studies into the effects of workers returning after long absences, executive coach Lisa Carver has become one of the foremost authorities on managing returners effectively.

This Episode: Managing Returners Masterclass with Lisa Carver

In this episode, Lisa joins Lucinda to deliver a masterclass on how to best reintegrate workers who have been away from business for some time. They discuss the effects on both worker and company. Furthermore, it is a conversation that’ll ensure you’ll be better equipped to deal with the return of furloughed workers in the wake of the COVID-19 quarantine period. Indeed, managing returners for any period of absence.


Valuable Resources

Key Takeaways

  • Studies have shown that over 50% of workers who leave a company within two years of taking maternity leave. Interestingly they did so because of the lack of support they were shown during their leave.
  • Certainly, the psychological implications of going on leave are very rarely considered. We go from spending half our lives in a working environment, and then having that social factor removed entirely for a length of time.
  • Identity is a crucial factor in re-integrating staff. Often, the roles we once considered vital can become redundant when left empty for a time. We need to ensure we separate the person from the role.
  • Without a doubt, communication is key through prolonged absence. Furthermore, we need to make sure we do not create a void where the sense of routine and the feeling of an open channel slowly disintegrates.
  • The quarantine has highlighted many areas in which our companies have failed, but also how they can operate more efficiently. Certainly, flexible working will be widely adopted, going forwards.

Best Moments

  • ‘It’s like suddenly transitioning to a long-distance relationship’
  • ‘Absence can lead to a loss of identity’
  • ‘Communication gives them something to hold on to’
  • ‘Be mindful of what your employees are going through’

About The Guest

Lisa Carver is a leadership coach who supports people to excel at work, whilst they navigate change and turbulence. Skilled in coaching individuals and teams, Lisa has a passion for people. Indeed, she has a talent for understanding what motivates and drives them to be happy and successful.

Lisa is certainly passionate about helping organisations to support employees through personal or professional change. Whether that might be supporting returners, or those in highly pressured leadership roles during organisational change. Furthermore, she conducted research to establish ‘best practice for maternity returners’ between 2018 and 2020. This helps organisations’ develop their support, ensuring success and retainment of staff.

Her last ‘employed’ role was the UK MD of a Bertlesmann company (Gruner & Jahr UK). Prior to this, she was at H.Bauer, BBC Worldwide and Dennis Publishing. In addition, Lisa launched Carver Coaching in 2017. She also has 3 children and lives in West Byfleet, Surrey. She splits her time between her clients in Surrey and the rest of the UK.

About The Host

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“When we look up we rise up”

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