This Episode: Duke of Edinburgh- with Jeannette Crisp

Lucinda welcomes Jeannette Crisp, the Director of People and Culture at the Duke of Edinburgh’s Award. Jeanette shares her journey into HR, highlighting her diverse experiences in the public sector and the importance of strategic thinking in people management.

She discusses the development of the organisation’s people strategy, the significance of employee engagement, and the impact of their work on young people

Key Takeaways

  • The importance of working in roles that have a meaningful impact on individuals and communities is crucial. Engaging with organisations that focus on making a difference, such as charities and the NHS, can be highly motivating.
  • Strategic thinking can be cultivated through a combination of practical experience and formal education. While a master’s degree can provide valuable theoretical knowledge, real-world experience and the ability to influence and shape organisational culture are equally important.
  • Building strong relationships and understanding diverse perspectives within an organisation is crucial. Engaging with individuals at all levels, including those in non-managerial roles, can provide valuable insights and enhance organisational culture.
  • Embracing every opportunity for learning, whether through mentorship, coaching, or challenging assignments, is vital for personal and professional growth. Being open to discomfort can lead to significant development.

Best Moments

“If we’re doing our jobs right, then we’re enabling more young people and we’re reaching out to more marginalised young people and enabling them to hopefully realise their potential.”

“If you’ve got a process, you must, must, must follow it… you go back and you change that process afterwards and you improve it and you learn.”

“It’s all about applying it and embedding it; it’s definitely not something you just get a tick box.”

“Don’t ever assume that you’ll make everybody happy… there will be people that you will never make happy.”

Valuable Resources

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About The Guest, Jeannette Crisp

Jeanette is a seasoned HR professional with a robust background in public sector management. Currently, she serves as the Director of People and Culture at The Duke of Edinburgh’s Award, a role she has held since November 2021. Before joining the Duke of Edinburgh’s Award, Jeanette was the Director of HR and Corporate Services at Optalis from July 2019 to November 2021, where she managed a broad portfolio including HR, Learning and Development, Organisational Development, Engagement, and Communications.

Known for her energetic and enthusiastic approach, Jeanette has a proven track record in change management, effective team leadership, and strategic organisational development. Her expertise also extends to delivering comprehensive employee relations advice and enhancing customer experience and business administration.

Connect with Jeannette…

Her LinkedIn- https://www.linkedin.com/in/jeannette-crisp-57287616/?originalSubdomain=uk

About The Host

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles. Lucinda, for over 10 years as CEO of Actus Software has worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. Certainly, it was this breadth of experience that inspired Lucinda to set up the HR Uprising community. In order to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

How To Be A Change Superhero – by Lucinda Carney

Contact Method

Actus Software

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