19th September 2024

This Episode: Practical Uses For AI in HR – with Liz Redway

Lucinda talks to Liz Redway about into the intriguing world of artificial intelligence (AI) in human resources.

Drawing from her recent session aimed at demystifying AI for HR professionals, Liz discusses the current landscape of AI adoption, highlighting both the excitement and apprehension surrounding its use.

Key Takeaways

  • There is a noticeable gap in the adoption of AI within HR, with many professionals either hesitant to embrace it or unaware of its potential applications. This indicates a need for more education and sharing of best practices in the field.
  • One of the primary concerns regarding AI in recruitment is the potential for bias. It’s crucial for HR professionals to understand how AI systems are trained and to ensure that the tools they use are designed to minimise bias in hiring processes.
  • AI tools like Fathom and Canva can significantly enhance productivity by automating administrative tasks such as note-taking and creating presentations. These tools allow HR professionals to focus more on strategic initiatives rather than getting bogged down in routine tasks.
  • The energy consumption associated with AI technologies is a growing concern. HR professionals should be mindful of the environmental impact of using AI tools and consider when it is appropriate to utilise them to avoid unnecessary resource waste.
  • AI can help streamline HR processes, such as handling basic employee queries, which frees up time for HR professionals to engage in more complex employee relations and relationship-building activities, ultimately enhancing workplace satisfaction and productivity.

Best Moments

“AI has actually been around for a lot longer than we might think… things like Facebook and Netflix have been long using AI to feed us what they would like us to buy or to see.”

“The AI that you’re using is only as good as its training and the input, and its programming. So particularly when it comes to things like recruitment, we really need to be mindful that it is as bias-free as possible.”

“If you could take some of that admin, that note taking, that sort of thing out, lift yourself up, save that time, that’s going to be really, really valuable.”

“We do need to be thinking about when it’s appropriate to use that tool and not squandering our resources just because it’s easy to do that and it makes our lives easier.”

Valuable Resources

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About The Guest, Liz Redway

Liz Redway is the owner of award-winning Redway HR, Liz works with warmth and integrity to support her clients. She has a practical and down to earth style which puts people at ease.

Through her well developed coaching model she enables her clients to find clarity on their professional goals, identify the most effective solutions and overcome barriers to boost both impact and learning.

Redway HR – https://www.redway-hr.co.uk/about-redway/

About The Host

Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles. Lucinda, for over 10 years as CEO of Actus Software has worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. Certainly, it was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”

How To Be A Change Superhero – by Lucinda Carney

Contact Method

Actus Software

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